James has looked after our business systems for many years, covering email, the network, our CRM and job recording. I’m not a technical person, and James has always made everything simple for us. He explains things in plain English, sorts problems quickly, and nothing is ever too much trouble.
The biggest difference has been the custom software he developed for our CRM and job recording. I handle most of the data entry myself, and James built it around exactly how we work, so it’s quick, straightforward and saves me a lot of time every week. Having someone we trust who knows our business inside out has been invaluable. I couldn’t recommend him more highly.
