Privacy Policy

Last updated: 13 October 2026

1. Who we are

This website, visualised-it.co.uk, is operated by Visualised IT Systems Ltd, a company registered in England and Wales (company number 03051006).

We are the “data controller” for the personal information described in this policy. This means we decide how and why your information is used.

If you have any questions about this policy or how we use your information, contact us:

The information we collect

Information you give us

When you complete a contact or enquiry form on our website, we collect the information you provide. This may include:

  • your name
  • company name
  • email address
  • phone number
  • the details of your enquiry

Information collected automatically

With your consent, we use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

  • the pages you visit and how long you spend on them
  • how you arrived at our website, for example from a search engine or a link
  • your approximate location (town or region, not your exact address)
  • your device type, browser and screen size

This information is collected using cookies (see section 7). It does not tell us who you are.

We do not sell anything through this website and do not collect payment details.

3. How we use your information

We use your information to:

  • respond to your enquiry and discuss the services you are interested in
  • provide quotes, proposals and information you have asked for
  • keep a record of our communications with you
  • understand how our website is used, so we can improve it

We will not send you marketing emails unless you have asked us to or have agreed to receive them. You can ask us to stop at any time.

4. Our legal basis for using your information

Under UK data protection law, we must have a lawful reason to use your personal information:

  • Enquiry form data: we rely on our legitimate interests in responding to enquiries and running our business. Where you are asking us about services, we may also rely on taking steps at your request before entering into a contract.
  • Google Analytics: we rely on your consent, which you give through our cookie banner. You can withdraw your consent at any time.

5. Who we share your information with

We do not sell, rent or trade your personal information.

We may also disclose information where required by law, or to protect our legal rights.

6. International transfers

Some of our service providers, including Google, may process data outside the UK, for example in the United States. Where this happens, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Addendum, the UK–US “data bridge”, or equivalent protections recognised under UK law.

7. Cookies

Cookies are small text files placed on your device when you visit a website.

We use:

  • Essential cookies: needed for the website to work properly, for example to remember your cookie choices. These do not require consent.
  • Analytics cookies (Google Analytics): these help us understand how visitors use the site. They are only set if you accept them through our cookie banner.

You can change your cookie choices at any time using [the cookie settings link at the bottom of the page], or by adjusting your browser settings. Blocking cookies will not stop you using the website.

8. How long we keep your information

  • Enquiry form submissions: kept for up to [2 years] from our last contact with you, unless you become a client. In that case, we keep the information for as long as needed to provide our services and meet our legal and accounting obligations, normally six years.
  • Google Analytics data: retained for [14 months], after which it is automatically deleted. This setting is controlled within Google Analytics.

9. How we protect your information

We take appropriate technical and organisational measures to keep your information secure. These include:

  • secure (HTTPS) connections to our website
  • access to systems limited to authorised people
  • strong passwords and regular software updates

10. Your rights

Under UK data protection law, you have the right to:

  • access the personal information we hold about you
  • ask us to correct information that is inaccurate or incomplete
  • ask us to delete your information
  • ask us to restrict how we use your information
  • object to our use of your information where we rely on legitimate interests
  • withdraw consent at any time, where we rely on consent
  • ask for your information to be transferred to another organisation, where applicable

To use any of these rights, contact us using the details in section 1. We will respond within one month. There is normally no charge.

11. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put things right.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

  • Website: ico.org.uk
  • Phone: 0303 123 1113

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Website Terms of Use

Last updated: 13 October 2026

1. About these terms

These terms explain the rules for using our website, visualised-it.co.uk. By using the website, you agree to these terms. If you do not agree, please do not use the website.

The website is operated by Visualised IT Systems Ltd, a company registered in England and Wales (company number 03051006)

2. About our website

This website provides information about our IT and business systems consultancy services. We do not sell goods or services directly through the website.

Any services we provide are agreed separately, under a written proposal, quotation or contract. Those terms apply to the services; these website terms do not.

3. Information on this website

The content on this website is for general information only. It is not professional advice and should not be relied on as such. You should get advice specific to your circumstances before acting on anything you read here.

We make reasonable efforts to keep the information accurate and up to date. However, we do not guarantee that it is complete, accurate or current.

Case studies and examples describe past work. Results will vary depending on each business and project.

4. Using our website

You may use this website for lawful purposes only. You must not:

  • use the website in any way that breaks any law or regulation
  • try to gain unauthorised access to the website, its server or any connected systems
  • introduce viruses, malware or other harmful material
  • attack the website through a denial-of-service attack or similar
  • copy, scrape or harvest content or data from the website using automated tools without our permission

We may suspend or withdraw access to the website, or any part of it, at any time without notice.

5. Intellectual property

All content on this website is owned by Visualised IT Services Ltd or used with permission. This includes text, graphics, images, diagrams, logos and design.

You may view and print pages for your own personal reference. You must not copy, reproduce, republish or use any content for commercial purposes without our written permission.

Third-party trademarks and product names mentioned on this website, such as Microsoft, Power BI and Excel, belong to their respective owners. Mentioning them does not mean those companies endorse us.

6. Links to other websites

Our website may contain links to other websites for your convenience. We have no control over those websites and are not responsible for their content, availability or privacy practices.

7. Our liability

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or for fraud.

Otherwise, to the extent permitted by law, we are not liable for any loss or damage arising from:

  • your use of, or inability to use, this website
  • your reliance on any content on this website

In particular, we are not liable for any loss of profits, sales, business, data or business opportunity, or for any indirect or consequential loss.

We take reasonable steps to keep the website secure. However, we cannot guarantee that it will always be available, uninterrupted, or free from bugs or viruses. You should use your own virus protection software.

8. Your personal information

We use any personal information you give us, for example through our contact form, in line with our Privacy Policy.

9. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page. Please check it regularly, as the terms in force at the time you use the website will apply.

10. Governing law

These terms are governed by the law of England and Wales. Any disputes will be dealt with by the courts of England and Wales.