Website Development, Integration and Support
Website Development, Integration and Support
Every web order, straight into your ERP. Every customer, straight into your CRM. It’s a smaller job than you’d expect, and it pays for itself fast.
Your website and your business systems don’t talk to each other
An order comes in on the website. Someone prints it, or copies it line by line into the ERP. A new customer signs up, and their details get typed into the CRM again, or never make it there at all.
Each one only takes a few minutes. Across a year, those minutes add up to days of someone’s time, plus the orders keyed in wrong, the stock that didn’t match, and the customer whose follow-up email never went out.
None of this needs a new website or a new ERP. It needs the two systems connected.
Customers into your CRM
New customers, enquiries and form submissions create or update contacts in your CRM automatically, tagged by where they came from, so your sales and marketing follow-up starts on time.
Stock and prices back to the website
Stock levels and prices flow the other way, from your ERP to the website. You stop selling what you haven’t got, and price changes happen in one place.
It works with what you already have
If your system has an API, a database, or accepts an import file, it can be connected. That covers most ERPs, CRMs and e-commerce platforms, including older and bespoke systems that the off-the-shelf connectors don’t support.
I build in PHP, .NET and Node.js, and work with WordPress and WooCommerce every day. The connection is built around your setup, rather than your setup being bent around a plugin.
Why it pays for itself in next to no time.
- Staff time back. No more re-keying orders or copying contact details between systems.
- Fewer errors. The data is entered once, by the customer, and carried through exactly.
- Faster dispatch. Orders reach the warehouse as soon as they’re placed, not when someone gets to the inbox.
- Better follow-up. Every customer lands in the CRM, so nobody falls through the gaps.
- One version of the truth. Stock, prices and order status match everywhere.